Banglarbhumi Citizen Service – Complete Guide for West Bengal Land Records (2025)
The Banglarbhumi Citizen Service portal is the official online platform for accessing land and property records in West Bengal. Managed by the Department of Land & Land Reforms and Refugee Relief and Rehabilitation (L&LR & RR&R), this portal allows citizens to verify ownership details, apply for mutation, pay land revenue, and download certified copies without visiting government offices.
What is Banglarbhumi Citizen Service & Why It Matters
Banglarbhumi Citizen Services provides online access to critical land services such as:
- Checking Khatian and Plot information
- Applying for Mutation (ownership transfer)
- Paying Khajna (Land Revenue) online
- Downloading RoR Certified Copies
- Viewing Inspection Reports
- Tracking online service status
This system saves time, reduces paperwork, and ensures transparency in land records. Whether you’re a buyer, seller, or property owner, the portal simplifies due diligence and verification.
Who Can Use Banglarbhumi Citizen Service
- General Citizens – to view Khatian & Plot info
- Land Buyers & Sellers – for property verification
- Property Owners – to pay land revenue or apply for mutation
- Legal Professionals – to obtain RoR copies and case details
Some services (like Know Your Property) are available without login, but for mutation, payment, or certified copy requests, users must register and log in.
Banglarbhumi Citizen Service — Registration & Login Steps
How to Register on Banglarbhumi:
- Visit banglarbhumi.gov.in
- Click on Sign Up under the “Citizen Services” menu
- Fill in required details (Name, Address, Mobile, Email, ID proof)
- Create a password and security question
- Verify OTP received on mobile/email
- Submit to complete registration
Login Process:
- Open Banglarbhumi Citizen Service Login
- Enter Username, Password, and Captcha
- Click Login to access your dashboard
Banglarbhumi Citizen Service Menu
When you log in, the Citizen Service Menu offers multiple options:
- Know Your Property (Khatian & Plot Information)
- Mutation Application & Mutation Status
- Land Revenue (Khajna) Payment
- Conversion Application & Fees
- RoR / Certified Copy Download
- Inspection Report
- Online Service Status
- Grievance Application (linked with RCCMS)
Each of these modules caters to a different citizen need, making Banglarbhumi a one-stop digital platform for land records.
Banglarbhumi Citizen Service — Know Your Property (Khatian/Plot)
Steps to check Khatian/Plot info:
- Go to Citizen Services → Know Your Property
- Select District, Block, and Mouza
- Choose search type:
- Khatian No. (ownership-based)
- Plot No. (land parcel-based)
- Enter details and click Submit
You will see property details like Owner’s Name, Father’s Name, Khatian Number, Plot Number, Classification, and Land Area.
Banglarbhumi Citizen Service — Mutation: Apply & Track Status
Mutation is the process of transferring land ownership after sale, gift, or inheritance.
Apply for Mutation:
- Login → Mutation Application
- Fill details of buyer/seller, deed, and property
- Upload supporting documents (deed, ID proof, etc.)
- Pay applicable mutation fee
- Submit application
Track Mutation Status:
- Navigate: Citizen Services → Online Service Status → Mutation Status
- Enter Deed Number or Application Number
- View current status (Pending / Approved / Rejected)
Banglarbhumi Citizen Service — Pay Land Revenue (Khajna) Online
Paying Khajna (Land Tax) is mandatory for property owners.
Steps:
- Login → Citizen Services → Land Revenue (Khajna) Payment
- Enter property details (Khatian/Plot, District, Block, Mouza)
- Choose payment mode (Net Banking / Debit Card / UPI)
- Download e-Receipt after successful payment
This eliminates the need to visit local revenue offices and ensures instant payment acknowledgment.
Banglarbhumi Citizen Service — Get RoR/Certified Copy & Inspection Report
RoR / Certified Copy:
- Request through Citizen Services → RoR/Certified Copy
- Enter property details → Pay required fees → Download digitally signed copy
Inspection Report:
- Available under Online Service Status → Inspection Report
- Shows field inspection results related to land verification
Documents, Fees & Payments in Banglarbhumi Citizen Service
- Documents Required: Aadhaar/ID proof, Sale Deed, Khatian/Plot Number, Mutation details
- Fees: Vary by service (mutation, conversion, certified copy, inspection report)
- Payments: Online (Net Banking, UPI, Debit/Credit Card)
Common Errors & Fixes in Banglarbhumi Citizen Service
- Mismatch in Khatian/Plot → Recheck details from deed
- Server Timeouts → Try during off-peak hours
- Payment Delays → Use “Online Service Status” with Application Number
- Invalid Captcha → Refresh and re-enter carefully
Banglarbhumi Citizen Service — Helplines & District Links
- Official Portal: Banglarbhumi Citizen Services (Official)
- Some districts like Purulia Land Records link back to Banglarbhumi
- Helpline: Available under “Contact Us” in the portal
Security, Authenticity & Best Practices
- Always use the official banglarbhumi.gov.in domain
- Avoid third-party agents for online payments
- Keep receipts of Khajna, Mutation, and RoR copies
- Double-check deed and application numbers before submission
FAQs on Banglarbhumi Citizen Services
Q1: How to check mutation status in Banglarbhumi Citizen Service?
Go to Citizen Services → Online Service Status → Mutation Status, enter Application/Deed Number, and view results.
Q2: How to view Khatian or Plot info in Banglarbhumi Citizen Service?
Use Know Your Property, select District/Block/Mouza, and search using Khatian No. or Plot No.
Q3: How to pay Khajna online using Banglarbhumi Citizen Service?
Login → Citizen Services → Land Revenue (Khajna) Payment, enter property details, complete e-payment, and download receipt.
Q4: Do I need registration to use Banglarbhumi Citizen Service?
Basic services like Know Your Property are open; for mutation, Khajna payment, or RoR, registration/login is required.
Q5: Is Banglarbhumi Citizen Service the official portal?
Yes, it is the official government platform for land records of West Bengal.
Conclusion — Use Banglarbhumi Citizen Services for Faster Land Tasks
The Banglarbhumi Citizen Service portal makes property-related processes simple, fast, and transparent. From viewing Khatian & Plot information to paying Khajna and tracking mutation, citizens can now handle everything online without hassle.